Certificate in Hotel Management

The Certificate in Hotel Management program at Quantum University is a short-term certification course meticulously designed for individuals seeking to acquire foundational knowledge and practical skills in the hospitality industry. Recognized as one of the leading institutions in India for hotel management certifications, Quantum University provides a focused curriculum that combines academic rigor with practical training, ensuring students are well-prepared for entry-level roles in the hospitality and service sectors. The program covers essential areas such as basic food production, customer service, housekeeping operations, and front office techniques, offering students a well-rounded understanding of hospitality operations. With an emphasis on hands-on learning, students gain real-world experience through hospitality labs and practical scenarios that develop their expertise in customer service and operational efficiency. This certification program is ideal for individuals who aspire to quickly enter the hospitality industry, providing them with the skills and confidence needed to excel in roles such as hospitality assistants, food and beverage service staff, or as a stepping stone toward advanced hotel management studies. Quantum University’s commitment to industry-aligned education and practical exposure ensures its graduates are ready to contribute effectively to India’s thriving hospitality sector.

Essential Curriculum

Offers foundational learning in basic food production, customer service, housekeeping operations, and front office techniques, providing students with a solid introduction to hospitality management.

Hands-On Training

Provides practical exposure through hospitality labs and real-world scenarios, enabling students to develop essential skills in customer service and operational efficiency.

Focus on Industry Readiness

Emphasizes practical expertise, adaptability, and customer service excellence, ensuring graduates are job-ready for roles in hospitality and service-based industries.

Diverse Career Opportunities

Prepares students for roles as hospitality assistants, food and beverage service staff, or for further studies in hotel management programs, catering to the growing demands of India’s hospitality sector.

Program Overview

The Certificate in Hotel Management program at Quantum University offers students a foundational understanding of hospitality operations and customer service excellence, tailored to meet the needs of India’s growing hospitality industry. The curriculum includes essential topics such as basic food production, customer service, housekeeping operations, and front office techniques, ensuring students acquire both theoretical and practical knowledge. Through hands-on training in hospitality labs and real-world scenarios, students develop the skills required to excel in entry-level roles in the hospitality sector. This program emphasizes practical expertise, customer service standards, and adaptability, preparing graduates for diverse roles in hotels, restaurants, and other service-based industries. Recognized as one of the best certification programs in hotel management in India, Quantum University ensures that its graduates are equipped to embark on rewarding careers in the hospitality and tourism industry.

Program Structure

Studying at one of the best hospitality institutions in Roorkee, Quantum University offers a well-rounded certificate program in Hospitality and Hotel Administration, structured to provide students with both academic depth and practical expertise. The curriculum is designed across key academic categories such as Discipline Specific Core (DSC), Discipline Specific Elective (DSE), Multidisciplinary Core (MDC), Multidisciplinary Minor (MN)/Open Electives (OE), Ability Enhancement Courses (AEC), Skill Enhancement Courses (SEC), and Value Added Courses (VAC).

Major courses are carefully curated to build a solid foundation in hospitality management. The program covers core areas such as Food Production Management, F&B Service Management, Front Office Management, and Accommodation Operation Management. In addition, students gain insights into HR Management in Hospitality, Sales and Marketing in the Hospitality Industry, and Practices in Tourism Trade Management. This comprehensive academic structure ensures students are industry-ready and well-prepared for dynamic roles in the hospitality and tourism sectors.

Teaching & Assessment

At Quantum University, the teaching pedagogy is designed to be industry-relevant and focuses on interactive sessions and hands-on exposure. The teaching & learning approach ensures students interpret the theory and are capable of implementing it in real life. The University offers a variety of teaching sessions such as Lectures , Seminars , Guest Speakers , Workshops , Webinars , Conferences , Events , and Industrial Visits.

Our new teaching methods are tailored according to the student’s interests, making the teaching learning process more engaging. Quantum uses the latest technology and practical examples to help you understand and apply what you learn.

Teaching is based on our research and professional experience, ensuring that your learning is influenced by the latest perspective in the subject area.

Variety of assessment types that will assist students in developing skills relevant to the chosen field. This includes Written Assignments, Exams and Practical activities etc.

Curriculum

Food Production Operations
Food & Beverage Service Operations
Front Office Operations
Housekeeping Operations
Fundamentals of Hospitality and Tourism
Principles of Hospitality Management
Food Production Operations Lab
Food & Beverage Operations Lab
Front Office Operations Lab
Housekeeping Operations Lab
Communication & Professional Skills in Hospitality Industry-I
General Proficiency

Food Production
Food & Beverage Service
Front Office
Housekeeping
Science of Tourism
Organizational Behaviour & Business Ethics
Food Production Lab
Food & Beverage Service Lab
Front Office Lab
Housekeeping Lab
Application of Computers
Communication & Professional Skills in Hospitality Industry-II
General Proficiency

Industry Exposure Training (22 Weeks)

Program Outcomes

Program Educational Objectives (PEO's)

PEO1

Able to excel in contemporary knowledge of hospitality and developing inclination towards lifelong learning and able to appear in Diploma in Hotel Management Course (DHM)

PEO2

Able to work in Food Production , housekeeping, Front office and Food & beverage Service compliance knowledge in Hotels, Restaurants and Quick serving Restaurants.

Program Specific Outcomes (PSO's)

PSO1

Will cater to the manpower needs of companies in Food Production, Food & Beverage Service, Front office, Housekeeping and Management.

Program Outcomes (PO's)

PO-01

To gain the basic knowledge of Hospitality, Culinary, food & Beverage, and Accommodation opertions of Hospitality and Tourism World.

PO-02

Identification of problems of Hospitality Industry, and reaching substantiated conclusions using Principles of Hospitality.

PO-03

· Apply the ethical principles and commit to professional ethics and responsibilities and norms of the Hospitality Management Practices.

· Respect of Tourists/Guests and Colleagues that encompasses without prejudice diversity of the background, language in culture.

· An understanding of Tourist’s/Guest’s right particularly with regard to confidentiality.

PO-04

Function effectively as an individual, and as a member or leader in diverse teams, and in Multidisciplinary Hospitality Settings.

PO-05

Communicate effectively with teams, leaders as well as societies such as, being able to comprehend and write effective reports and design documentation, make effective presentations, and give & receive clear instructions.

Minor Degree Programs

At Quantum University, students have the freedom to expand their academic horizons beyond their core area of study. Through minor programs, they can choose courses from related or entirely different disciplines, encouraging interdisciplinary learning and personal growth. This flexible approach empowers students to design a well-rounded education, explore new interests, and develop diverse skill sets that prepare them for dynamic career opportunities.

Some of the MINOR Degrees being offered are:

Entrepreneurship & Startups
Foreign languages (French)
Media Management
Financial Literacy
Robotics & Automation
Microsoft Office
Culinary Arts
Data Analytics
Web Designing

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Experiential Learning

Experiential learning in a Certificate in Hotel Management program focuses on providing students with hands-on experience in real-world settings, allowing them to apply theoretical knowledge to practical situations. It enhances their skills and prepares them for the challenges of the hospitality industry. Here are the key components of experiential learning in a hotel management program:

Internships and OJT

Internships are a core aspect, where students work with hotels, resorts, and other hospitality establishments. This hands-on work experience allows students to apply classroom concepts to real-world settings, helping them understand operations, customer service, and management functions.

OJT help students gain exposure to different roles like front desk management, housekeeping, food & beverage service, event planning, and guest relations.

Simulations and Role-Playing

Students engage in role-playing exercises where they simulate real-life scenarios, such as managing customer complaints, handling check-ins and check-outs, or running an event. These activities help them practice decision-making and problem-solving skills in a controlled, safe environment.

Hospitality simulations (e.g., using software for hotel management systems) allow students to manage bookings, resources, and customer interactions, mirroring real business challenges.

Internships/h3>

Students regularly participate in industry visits to top 5-star hotels and renowned restaurants. These visits provide them with valuable opportunities to observe and learn about operations, management practices, and service standards firsthand, bridging the gap between theoretical knowledge and practical application.

Hands-on Kitchen & Restaurant Operations

Students gain practical experience by working in training kitchens or on-campus restaurants designed to simulate real-world environments. This hands-on approach allows them to master food preparation and culinary techniques while also learning the intricacies of restaurant management. Through these activities, students develop skills in food quality control, menu planning, adherence to hygiene standards, and providing excellent customer service. Such immersive training ensures they are well-prepared to meet the demands of the hospitality industry and excel in their future careers.

Guest Lectures and Workshops

Students benefit from guest lectures and workshops conducted by industry experts, offering them insights into the real-world challenges and opportunities in the hospitality sector. These sessions provide a platform for students to learn from the experiences of seasoned professionals and gain knowledge on diverse topics such as leadership, financial management, marketing strategies, innovation, and sustainability in hospitality. Such interactions not only enhance their understanding of industry trends but also inspire them to adopt best practices and innovative approaches in their future careers.

Outstanding Career Outcomes

Our graduates are in high demand across top engineering companies and innovative startups

LPAHIGHEST PACKAGE OFFERED
NUMBER OF COMPANIES VISITED
NUMBER OF STUDENTS PLACED
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Career Tracks

Front Office Assistant

Guest handling, reception duties, and reservations.

F&B Service Assistant

Supporting restaurant and banquet operations.

Housekeeping Assistant

Ensuring room hygiene and guest satisfaction.

Kitchen Assistant

Assisting chefs in food preparation and kitchen management.

Entrepreneurship

Comprehensive Skill Development: At Quantum University, the teaching methodology includes extensive Skill Development Courses (SKCs) designed to equip students with the necessary skills to start their own ventures.

Entrepreneurial and Leadership Opportunities: Quantum University is providing ample opportunities to students to start their own ventures. More than 100 Start-ups are in progress.

Networking and Career Success: Quantum University fosters strong industry connections and real-world exposure, enabling students to build professional networks and unlock rewarding career opportunities.

Higher Studies

Master’s Programs: Quantum University offers a range of industry-relevant master's programs designed to deepen academic knowledge, enhance professional skills, and prepare students for leadership roles in their chosen fields.

Ph.D. Opportunities: Quantum University offers rigorous Ph.D. programs that foster advanced research, innovation, and academic excellence. With expert mentorship, interdisciplinary collaboration, and access to cutting-edge resources, scholars are empowered to contribute meaningful insights to their fields.

Networking and Career Success: Students benefit from a strong ecosystem of industry partnerships, alumni networks, and career development support. Regular workshops, internships, expert talks, and placement drives help students build valuable connections and achieve long-term career success.

Mentors Who Shape Futures

Dr. Saras Verma

Assistant Professor

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Dr. Deepti Bhatt

Assistant Professor

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Sachin Kumar Pandey

Assistant Professor

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Ankit Manori

Assistant Professor

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Labs

Front Office Lab

Housekeeping Lab

Food Production Lab

Bakery & Confectionery Lab

Travel & Tourism Information Lab

Bulk Food Production Lab

Food & Beverage Service Lab

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Research Highlights

Quantum University fully supports and encourages interdisciplinary research initiatives across different areas of study.

+Paper Publications
+Patents
+Startup Grants

Industry -Academic Collaborations

Quantum University has partnerships with over 150 industry leaders, providing students with valuable practical experience and exposure to current industry trends. Companies offer internships, real-world projects, and job opportunities to over 900 students annually at the best packages.