The School of Hospitality and Tourism at Quantum University recently organized an invaluable industrial visit to Ambrosia Sarovar Portico in Haridwar, offering students a comprehensive glimpse into the workings of a premier hospitality establishment. This immersive experience allowed the students to walk through the heart of the hotel’s operation, observing the meticulous processes and teamwork in departments such as housekeeping, food and beverage, front office, and maintenance. Witnessing these operations firsthand, the students gained an appreciation for the precision and efficiency required to run a top-tier hotel smoothly.
A standout moment of the visit was the interactive session with the hotel’s management team. This provided an unparalleled opportunity for students to engage with seasoned professionals, uncovering the complexities of the hospitality industry. Through this dialogue, students explored various challenges faced by hospitality professionals, from operational hurdles to customer service excellence, and the strategic approaches employed to overcome these challenges.
The management’s insights into sustainability and responsible tourism practices were particularly enlightening, highlighting the hotel’s dedication to environmental stewardship and ethical business practices. This emphasis on sustainability resonated with the students, reinforcing the importance of responsible management in today’s hospitality landscape.
The visit to Ambrosia Sarovar Portico proved to be a treasure trove of learning for the students. It went beyond the conventional classroom education, offering them a real-world perspective on hotel management and operations. The practical knowledge acquired through this visit not only enriched the students’ academic journey but also prepared them for their future careers in hospitality. By understanding the inner workings of a successful hotel, the students left with a deeper understanding of what it takes to excel in the hospitality industry, armed with insights and inspirations to shape their path forward.
